Free-range support with a remote help desk

Great support and a consistent brand experience shouldn’t stop when customers connect with businesses on the go.

Zendesk's remote helpdesk software helps companies meet customers–and their expectations–whether they’re online, in line, or just waking up.

The inside scoop on remote help desk software

Zendesk Support is a help desk. It's remote support. It's ticket management. Go ahead call it help desk software but don't try to tie it down. It's free range after all. And, it connects you to your users wherever they roam on whichever channel they love. All of this, wrapped up in a beautifully simple package that makes everyone go.....awe! (Save the bow.)

А вы знаете?

Zendesk messaging and our native SMS channel open the door to support and engagement on emerging channels.

  • Реализуйте дифференцированный подход к поддержке, привлекая клиентов в новых каналах
  • Налаживайте контакты с клиентами, где бы они ни находились
  • Оперативно решайте проблемы благодаря быстрому реагированию через SMS