Shorten resolution times with a WordPress knowledge base plugin
Creating a loyal community within your blog tops your 'to-do' list. As such, you need to have the tools to respond to questions or problems in a timely manner. Zendesk Guide helps you do just that.
А вы знаете?
- Support requests assigned directly to agents directly in WordPress
- Comments converted directly into tickets in a single click
- Single log on - customers use your blog credentials
- Optional tabs for pages let users search your knowledge base
Get more details on Guide, the smart knowledge base from Zendesk, and see how we're meeting the needs of our fast moving society with a rich knowledge base that benefits blog subscribers and agents alike. Request your free trial today.Впечатления решают все.
У нас есть еще много материалов на эту тему (см. ниже).
Creating knowledge base plugins are just like building software for help centers for your customers. Kill two birds with one stone and learn how to do both.