программа для интеллектуальной работы с клиентами
You feelin' lucky?
If you aren't using customer intelligence software then we truly hope you are feeling lucky. Because being damn good — simply doesn't cut the mustard anymore. Customer analytics platforms provide the insight to be proactive — so you luck never runs out with Zendesk Connect.
Keep your relationships going strong
Беседы результативнее всего, если вы завязываете их в нужный момент. Connect позволит вам разработать маркетинговую кампанию для сообщений в продукте с учетом контекста или кампанию для электронной почты, чтобы вновь привлечь клиентов. Запускайте кампании по разным сегментам, оставляйте краткие заметки для VIP-клиентов или планируйте одноразовые кампании по всему списку рассылки.
What's really going on?
Keep track of campaign performance in real-time—who’s seen it and who was interested enough to click through. Get high-level visibility with aggregated metrics, and granular insight with customer level tracking.
Data is your friend
Collecting customer data from across the Zendesk family of products enables you to:
- Complete your customer view with a timeline of events and conversations
- Create segments of customers based on behavior or profile
- Identify trends and trigger targeted campaigns to get the right message to the right customers
- Call out a proactive heads up about issues or a well-timed tip for newbies delivers assistance before customers know they need it
Try Outbound by Zendesk Today
Outbound is now a member of the Zendesk family. We're working together to make customer analytics management much more than just luck.
У нас есть еще много материалов на эту тему (см. ниже).
There’s a lot more where this came from. Keep exploring the world of customer intelligence software.