Engage with you Instagram users via Zendesk Support. Reply to all direct messages. Unleash the full Zendesk power - use macros, triggers and ticket assignments the same way you used to work with e-mails.
First 14 days are free, try it!
Find out more details and videos on our website
- Respond to messages received from stories
- Respond to usual direct messages
- Get video files and images
- See what messages your client like
- Connect multiple Instagram accounts
- Add tags to connected Instagram accounts
- Links to user's Instagram profiles in Zendesk
- Support group chats and threaded conversations
Please contact us if you have any issues. You can report bugs and request new features in our Help Center