Understand and act on your ticket data with Insights reporting

Debunking the myths of omnichannel customer experience

How to get started with Omnichannel Customer Engagement

Tapping into the powerful combination of Support and Chat, featuring MeUndies

How 360 Payments uses collaboration tools to provide seamless customer support

Optimizing your support operations as you scale with Zendesk

How Discord scaled to support 46m monthly active users

Expert Roundtable: How AI Creates Better, Proactive Customer Experiences

Expert Series: Extending the Zendesk data model with Custom Objects

(Measure up!) Benchmarks for customer support organizations – Americas

(Measure up!) Benchmarks for customer support organizations – Europe

Expert Series: 5 Tips to Grow Sales using Zendesk Chat

How Squarespace surpasses customer expectations with 24/7 self-service support

Zendesk’s customer service guide for startups

How Zendesk helps IT teams with the employee experience – APAC

How Zendesk helps HR teams with the employee experience – APAC

Slack & Zendesk: The future of internal collaboration

What’s New at Zendesk: June 2018 – Europe

What’s New at Zendesk: June 2018 – Asia Pacific

Expert Series: How to drive more automated resolutions with Answer Bot

Expert series: Taking an innovative approach to phone support

Clean up your Zendesk Account

Optimizing the customer experience with Le Tote

Introducing the Repeat Customer podcast

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