Начало работы с Zendesk Guide: стратегии и передовой опыт

Key benefits of integrated phone support

How to structure your customer support organization

Implement a world-class customer service solution

Переосмысление навыков обслуживания клиентов в новой эре торговли

How Slack changed the way we work by putting the customer experience first

Experts weigh in on tomorrow’s best CX practices

Keep video gamers happy with these 4 customer service tools

How MoviePass radically changed the movie theater customer experience

Fairness in the customer relationship

Employee Satisfaction Survey Guide

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Meet Zendesk Explore – Americas

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Enterprise Benchmark: Comparing your customer service against other enterprises

Evolving trends in self-service: creating the best experience for agents and customers

Forrester: Assess Customer Service Capabilities To Pinpoint Opportunities For Better Service

Your guide to omnichannel support

13 Ways to be a customer-driven company

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Top 10 help desk metrics

Beyond cookie butter: the secrets behind Trader Joe’s great customer experience

The ROI case for omnichannel support

Омниканальная поддержка без проблем вместе с Zendesk

Омниканальный подход Zendesk

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