Customer service trends: faster, cheaper, and more human

Understand and act on your ticket data with Insights reporting

Debunking the myths of omnichannel customer experience

Rethinking customer service skills for the new era of retail

5 - 10 мин.

Agility and the total cost of the customer experience

How Discord scaled to support 46m monthly active users

Expert Roundtable: How AI Creates Better, Proactive Customer Experiences

Expert Series: Extending the Zendesk data model with Custom Resources

(Measure up!) Benchmarks for customer support organizations – Americas

(Measure up!) Benchmarks for customer support organizations – Europe

Expert Series: 5 Tips to Grow Sales using Zendesk Chat

How Squarespace surpasses customer expectations with 24/7 self-service support

Общий доступ к аккаунтам укрепляет лояльность клиентов

Сравнительный анализ Zendesk: как быстрорастущее цифровое поколение справляется с инновациями и расширением

Сравнительный анализ Zendesk: как солидные компании побеждают благодаря цифровой трансформации

How Bark disrupted pet retail with a great customer experience…for dogs

Why omnichannel support is no fairytale

Keep video gamers happy with these 4 customer service tools

Implement a world-class customer service solution

Experts weigh in on tomorrow’s best CX practices

Fairness in the customer relationship

How Brooklinen woke up the bedding industry by going direct-to-consumer

Slack & Zendesk: The future of internal collaboration

What’s New at Zendesk: June 2018 – Americas

1 2 3 4 5