How One Medical turned doctors into designers

Gartner’s top 10 strategic technology trends for 2019

<5 мин.

Getting started with Zendesk Explore—your guide to customer analytics

<5 мин.

Go beyond support: Top 5 use cases for an open CRM platform

How Zendesk helps HR teams with the employee experience

How Zendesk helps IT teams with the employee experience

Ellevest’s gender-aware investing experience

Your guide to the wonder years of knowledge management

The importance of customer experience

Customer service tips for better support

The Repeat Customer podcast is back!

Customer experience management: why it matters

Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Tools

Сравнительный анализ Zendesk: путеводитель по тенденциям в обслуживании клиентов

The Zendesk Benchmark: 2019 customer experience trends

The types of customer service you should know about

Scalable self-service support: tailor-made for every company

Employee experience: How consumer expectations are shaping the workplace

5 интересных фактов об омниканальной поддержке

Other vendors to consider for modern analytics and BI

Four best practices for implementing extreme customer self service

5 - 10 мин.

5 things that stand out in a customer service resume

<5 мин.

Using AI for better self-service

1 2 3 4 5