More conversations with WordPress Live Chat
What is live chat for WordPress?
Live chat for WordPress, or WordPress help chat, is a plugin that helps businesses offer live chat and message to customers. Built with a WordPress chat plugin like Zendesk Chat, WordPress live chat is a productive way to provide instant support to your users.
Elevate customer satisfaction
Increase conversion rates
Чем помогает Zendesk
- Proactive support. Triggers in Chat notify agents when a customer has met preset conditions, like time spent on a certain page. Your agents can reach out, offer support, and provide a better user experience, increasing sales as a result.
- Chat tracks key metrics, from real-time monitoring to agent performance, so you can identify areas to improve and what tactics are working in your favor.
- Uninterrupted support. Access all your customer data and conversations from one place, so it’s easier for your team to switch between channels and provide the best experiences with Zendesk.
The Zendesk way
Companies looking to improve conversion rates and turn more visitors into buyers, as well as companies looking to reduce support costs while improving CSAT should consider WordPress live chat as a support channel.Начните бесплатное ознакомление
Изучите наши ресурсы
There are many ways to provide great support with chat. Take a look.