Guide

5 things that stand out in a customer service resume

Published December 12, 2018
Last modified December 12, 2018

Do you want to work in a job that can provide a strong backbone for your entire career? Look no further than customer service. Embarking on a service-based career path leads to learned skills needed for success: business-socializing, dynamic problem solving, customer empathy, and technical know-how. These skills are applicable to numerous jobs, be it in sales, marketing, or product development. Many folks with great careers have humble beginnings in customer service. Some are so successful that they make it their lifelong profession.

Of course, you have to start somewhere. Before you get the job, you'll need to highlight your skills in a standout customer service resume.

Whether you’re a job seeker looking for an entry-level position as a customer service representative or you want a career switch into a more dynamic service role, you’ll need a customer service resume that stands out among the rest. Employers want to see resumes that demonstrate a true interest in the field. If you’re looking to break into customer service, we've laid out the 5 things that you should highlight.

What should you put on your resume for customer service? Definitely these 5 things:

  • Career progressions
  • Examples of customer-centricity
  • Coachability
  • Communication skills
  • Examples of demonstrating empathy